Terms of service

The provider

DAAS (Distribution as a Service) is provided by Human², a brand of Waveful Inc., 261 Market Street, San Francisco, CA 94105, United States. Contact: support@waveful.app.

What DAAS is

DAAS is a managed service for brands. AI-generated creators produce short vertical videos and slideshows from hooks and formats agreed with the client, DAAS posts them from social media accounts it creates and runs for the campaign, and a tracking board shows views, videos and accounts as they move. Plans, view commitments and prices are those described on the pricing section and confirmed in the client agreement.

The website

The website is for information. Figures such as views generated are stated as of the date shown and are not a promise of a specific result for any client. Nothing on the site creates a contract; a contract exists only once an agreement is signed. Third-party sites we link to have their own terms.

The DAAS name, the arrow mark and the Human² brand are ours. Do not use them without written permission; brand guidelines for Human² are published in its brand repository.

Accounts on the platform

• Access by invitation. Accounts are created with an access code issued by us to team members and to clients. You must be at least 18 and provide accurate details.
• Your credentials. Keep your password to yourself and tell us at once if you believe your account has been used without permission. You are responsible for what happens under your account until you do.
• Client access. A client account gives read access to that client's project and tracking board. Team accounts share one studio workspace.

Acceptable use

You may not use DAAS to promote anything unlawful, deceptive or harmful; to infringe someone's rights, including their likeness, trademarks or copyright; to impersonate a real person without consent; to harass; or to break the rules of the platforms the content is posted on. We may pause or stop a campaign and suspend an account that breaks these rules, after telling you why.

You may not probe, scrape or overload the platform, or try to access accounts, data or workspaces that are not yours.

Content and accounts

• What you bring. You keep the rights to the brief, product materials and brand assets you give us, and you confirm you are allowed to share them. You grant us the licence needed to produce and post content for your campaign.
• What we produce. Videos, images and slideshows made for your campaign are licensed to you for the uses described in your agreement. Our production tooling, hooks library and AI creators stay ours.
• Distribution accounts. Social media accounts are created and run by us on our infrastructure for the campaign and handed over to you at its end, as your agreement provides, with their followers and posting history.

Commitments, fees and liability

The minimum views committed in a plan, and what happens when they are not reached, are defined in the plan and in your agreement. Fees are as stated there and are payable in advance unless agreed otherwise.

Social platforms change their rules and reach without notice; we do not control them and do not promise a specific result beyond what your agreement states. To the extent the law allows, our liability for a campaign is limited to the fees paid for it in the twelve months before the event giving rise to the claim, and we are not liable for indirect losses such as lost profit.

Ending the service

You can close your account at any time by writing to us. We can end access if these terms are broken or if the service is discontinued, with reasonable notice where possible. Sections on content, liability and law survive the end of the service.

Law and changes

Unless your agreement says otherwise, these terms are governed by the laws of the State of California, United States, and any dispute goes to the state or federal courts in San Francisco, without prejudice to mandatory protections where they apply. We may update these terms; the current version is always at this address with its effective date, and platform users are notified of material changes by email.

See also the privacy policy.